Privacy policy
WHAT THE THOCK PRIVACY POLICY
Introduction
This privacy policy outlines how WHAT THE THOCK manages your personal information, emphasizing transparency in our practices. Personal information refers to any data where your identity is apparent or can reasonably be ascertained. Please note that we are not responsible for the privacy policies of third-party websites linked on our site, and we recommend reviewing each website's policy.
Collection of Personal Information
The extent of personal information collected depends on your interaction with us. We may collect information when you:
- Apply to be a registered user of our website.
- Order goods.
- Make product or service inquiries.
- Subscribe to our mailing lists.
- Complete product registration forms or warranty cards.
- Correspond with us via email.
- Complete applications or enter agreements.
- Call our Customer Service line.
- Participate in promotions or competitions.
This information may include your name, address, email, telephone/mobile number, business details, credit card particulars, bank details, and ABN/ACN number. If you share content, we may ask for a valid email address for the recipient. By providing this information, you agree to its collection per this policy.
Credit Reporting Information
WHAT THE THOCK collects financial and trading data to manage business relationships, securely held for internal accounting and administration. Collection of commercial credit information is consent-based, and disclosure may occur with your nomination of WHAT THE THOCK as a trade reference. WHAT THE THOCK does not collect consumer credit information.
Social Media
Our website may offer connections to third-party social networking services. By connecting via these services, you authorize WHAT THE THOCK to access and use specified information from your social network profile.
Disclosure to Third Parties
We share personal information with your consent, for fulfilling the primary purpose, related purposes, or as required by law. Third parties may include service providers, business network companies, and authorized representatives.
Information Transfer
Personal information may be disclosed outside Australia, ensuring compliance with applicable Australian data protection laws.
Website Data and Cookies
We collect server address, domain name, and website usage information. Cookies enhance your browsing experience, and you can manage preferences in most browsers.
Remarketing
Remarketing may be used for targeted advertising online. Opt-out options are available.
Email Marketing
Marketing emails are sent to WHAT THE THOCK account holders or those who provided their email address.
Sensitive Information
Sensitive information is collected only with consent and used for the specified purpose.
Security
Reasonable steps are taken to secure personal information, utilizing secure storage and access controls.
Access
You have the right to access, correct, or update your personal information, subject to certain exceptions.
Queries and Complaints
Contact our Privacy Officer for inquiries, concerns, or complaints. If unsatisfied with our response, you may contact the Office of the Australian Information Commissioner.
Updates
This policy may be revised periodically. Changes will be posted on our website.
For further details, contact:
The Privacy Officer
WHAT THE THOCK
P: +61 450 752 702
E: support@whatthethock.shop